Al Seef is a subsidiary of the United Medical Services Company (UMS) – a Closed Kuwaiti Shareholding Company established in 2003 to invest in the healthcare sector in Kuwait and the Region with a paid-up capital of KD 15 million – which in turn is a member of the renowned United Healthcare Group. aspire towards being the largest, most reputed and authoritative family healthcare provider in the GCC by principally focusing on specialized women’s and children’s health services, as well as medical and surgical specialties.
In delivering advanced healthcare consultation and treatment, we are also equally committed to assure patients of a comfortable, pleasant and congenial ambience within our premises – an approach which will certainly be conducive to the overall well-being and recovery of our patrons.
Al Seef shares a knowledge-sharing partnership with group companies such as Al Maidan Clinic for Oral Health Services Co. – a Closed Shareholding Company established in 1987 to provide complete one-stop dental services; and United Laboratories Company (ULC) – a specialized company established in January 2004 to provide a comprehensive diagnostic solutions and laboratory services in the medical.
Room Sales Coordinator
Al Seef HospitalSalmiya, Kuwait
Room Sales Coordinator
Salmiya,KuwaitApply Now
Date Published
18 May, 2025
Closes On30 June, 2025
SectorHealthcare Services
Job description
Key Responsibilities:
- Meet with clients face to face or over the phone.
- Have a good understanding of the businesses’ services and be able to communicate with the clients thoroughly.
- Understand the needs of the clients and be able to respond effectively with a plan of how to meet them.
- Provide information about the rooms/suites, services, doctors, charges to the clients.
- Show the rooms/suites and facilities to the clients.
- Reserve the rooms/suites for the clients including VIP and VVIP.
- Follow up with the clients for their interest, and room reservations.
- Congratulating the clients on deliveries, and distributing the complimentary gifts on a daily basis.
- Preparing a certificate gift for the new born babies.
- Foster and develop relationships with the existing clients.
- Seek out the appropriate contact in an organization.
- Think and work strategically setting goals and objectives in order to develop and improve the business.
- Train members of your team where appropriate. Attend training/seminars where appropriate.
- Carry on all the administrative tasks related to the department.
- Others as assigned by the Dept. Head.
Job Requirements
- University Degree from a reputed university.
- At least 2 years’ experience in customer service and dealing with the VIP clients.
- Sales tactical personality.
- Smart, professional, and presentable personality.
- Strong interpersonal, organizational, and communication skills.
- Problem solving and attention to details.
- Proficient with MS Office and standard hospital database technology.
Driver
Al Seef HospitalSalmiya, Kuwait
Driver
Salmiya,KuwaitApply Now
Date Published
11 May, 2025
Closes On8 June, 2025
SectorHealthcare Services
Job description
- Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.
- Assisting with the loading and offloading of luggage, products, and materials.
- Adjusting travel routes to avoid traffic congestion or road construction.
- Promptly informing the company of any fines issued against the company vehicle during working hours.
- Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing.
- Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.
- Providing accurate time records of the company vehicle’s schedule.
- Reporting any accidents, injuries, and vehicle damage to management.
- Other responsibilities as per the department and manager instructions.
Job Requirements
- High school diploma.
- Valid driver’s license in Kuwait.
- Clean driving record.
- Sound knowledge of road safety regulations.
- Working knowledge of local roads and routes.
- The ability to utilize maps, GPS systems, and car manuals.
- Effective communication skills.
- Punctual and reliable.
Admission and Patient Accounts Officer
Al Seef HospitalSalmiya, Kuwait
Admission and Patient Accounts Officer
Salmiya,KuwaitApply Now
Date Published
18 May, 2025
Closes On30 June, 2025
SectorHealthcare Services
Job description
- Admits patients by receiving bookings from physicians; interviewing patients; entering patient information to the admissions database; obtaining signatures on legal consents and insurance forms; distributing patient information literature.
- Provides patients with information by explaining hospital admission policies, time of admission, room selection; answering inquiries.
- Verifies patient identity; preparing and placing identification band on patient. Ensures patient’s arrival to hospital room or testing area by assigning patient beds; notifying nursing unit of patient’s arrival; calling volunteer to transport the patient to the assigned area.
- Maintaining patient records, which includes detailing patient treatments and diagnoses as well as updating payment and medical insurance information.
- Processing patient payments and refunds.
- Identifying medical coding mistakes, typing errors, as well as patient underpayments or overpayments and rectifying them accordingly.
- Secures payments by screening insurance information; identifying patients requiring pre-admission approvals from third-party payers; verifying approvals; notifying patient accounts department of self-paying admissions.
- Communicating with medical insurance providers to verify whether patient treatments will be covered.
- Answering patients’ questions regarding unsettled medical bills, reimbursements, and billing discrepancies.
- Contacting patients through email, written correspondence, or telephone to inform them of overdue balances.
- Provides information to the public by answering admitting procedure, hospital regulation and service inquiries of patients and the public; referring inquiries.
- Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures.
- Under the direction of the supervisor, conducts on-the-job training of new employees.
- Others as assigned by Reporting manager.
Job Requirements
- Bachelor’s degree from a reputed University.
- At least one-year experience in the related field preferably in hospitals. Fresh Graduates can also apply.
- Excellent Customer service skills.
- Strong interpersonal and organizational skills.
- Excellent verbal and written communication skills.
- Proficiency with standard hospital admission and database technology.
Call Center Agent
Al Seef HospitalSalmiya, Kuwait
Call Center Agent
Salmiya,KuwaitApply Now
Date Published
7 May, 2025
Closes On31 May, 2025
SectorHealthcare Services
Job description
- Answers all incoming calls (outside or inside calls) meeting standards of good customer care.
- Provides accurate and appropriate information to any telephone inquiries.
- Transfers line to appropriate unit or person, when so required.
- Adheres to confidentiality and privacy of calls.
- Must be effective in achieving customer satisfaction on all relevant calls and over-the- Counter transactions.
- Able to liaise between customer and relevant hospital unit (be it on the telephone or over-the-counter); and facilitates matters of customer care.
- Books patients for clinic appointment as per approved Appointment Scheduling system; emanating from patient’s telephone calls.
- Provide routine information and enquiry service.
- Maintains confidentiality of patient information and prevent disclosure to unauthorized persons.
- Works on rotating shifts/areas as required.
- Participates in training, evaluation and continuing education of the department and hospital at large.
- Adheres to good customer service practices.
- Carries out other duties as required by the reporting manager.
Job Requirements
Minimum Requirements:
Education & Training:
- High School education.
- Bilingual (English and Arabic) with good communication skills.
- Basic computer knowledge.
Experience (General & specialized)
- At least one-year relevant experience.
Required Skills
Call Center
Telephone Etiquette
Outpatient Officer
Outpatient Officer
Salmiya,KuwaitApply Now
Date Published
6 May, 2025
Closes On31 May, 2025
SectorHealthcare Services
Job description
- Performs a variety of clerical duties involved in greeting and directing patients, providing information, attending telephone inquiries.
- Records appropriate patient data on their assigned area.
- Files and maintain appropriate documents (e.g. patient files, logbooks, registers, etc.) as agreed in the departmental policy.
- Arrange follow-up and/or admission as required; and provides documentation.
- Liaise with other units of the hospital for the timely and accurate performance of duties and functions.
- Provide routine information and enquiry service.
- To assemble and process records as per the established procedures.
- Collects and compile relevant statistics.
- Maintains confidentiality of patient information and prevent disclosure to unauthorized persons.
- Works on rotating shifts/areas as required; and may collect cash as necessary.
- Participates in training, evaluation and continuing education of the department and hospital at large.
- Must strictly adhere to the chain of command as per established organizational matrix.
- Adheres to good customer service practices.
- Carries out other duties as required by the reporting manager.
Job Requirements
Minimum Requirements:
Education & Training:
- High School education.
- Bilingual (English and Arabic) with good communication skills.
- Basic computer knowledge.
Experience (General & specialized)
- At least one-year relevant experience.
- Preferred medical sector experience.
Required Skills
Interpersonal Skills
Customer-focused Service
Al Seef HospitalSalmiya, Kuwait
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